Privacy Policy
Effective Date: July 6, 2026
The Business Doctor of Palm Beach County LLC ("The Business Doctor," "we," "us," or "our") operates the website smbdoctor.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our services.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
• Your name and email address when you submit a contact form or sign up for our email list
• Your name, email, and phone number when you book a call through our scheduling tool
• Business information you share during a diagnostic session or intake form
Information collected automatically:
• Website usage data such as pages visited, time spent on the site, and browser type — collected through cookies and analytics tools
• Your IP address and general location
2. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and schedule calls or sessions
• Deliver our diagnostic and consulting services
• Send you updates, resources, or promotional content if you have opted in
• Analyze website traffic to improve our site and content
• Comply with legal obligations
We do not sell your personal information to third parties. We do not share your information with outside parties except as necessary to operate our business (for example, our scheduling tool or email platform) or as required by law.
3. Cookies
Our website uses cookies — small text files stored on your device — to analyze traffic and improve your experience. You may decline cookies through your browser settings. Some website features may not function properly if cookies are disabled.
We use Google Analytics and may use other third-party tools to understand how visitors interact with our website. These tools collect anonymized usage data.
4. Email Communications
If you sign up for our email list, we will send you periodic updates, resources, and information about our services. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We will never sell your email address or send you spam.
5. Data Retention
We retain your information only as long as necessary to provide our services or as required by law. Contact form submissions and booking records are retained for a reasonable period to support our business operations.
6. Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications at any time
To exercise any of these rights, contact us at [your business email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
The Business Doctor of Palm Beach County LLC
Juno Beach, FL
Email: jennifer@smbdoctor.com
Website: smbdoctor.com
Effective Date: July 6, 2026
These Terms of Service ("Terms") govern your use of the website smbdoctor.com and any services provided by The Business Doctor of Palm Beach County LLC ("The Business Doctor," "we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms.
1. Services
The Business Doctor provides business diagnostic and advisory consulting services to small business owners. Our services include but are not limited to the Business Doctor Diagnostic, the 90-Day Transformation Program, and related consulting engagements.
All services are provided on the terms outlined in a separate service agreement or engagement letter provided at the time of booking. These Terms of Service govern your general use of our website and do not replace or supersede any signed service agreement.
2. No Guarantee of Results
We provide diagnosis, analysis, recommendations, and action plans based on information provided by the client and our professional assessment. We do not guarantee specific business outcomes, revenue increases, or results of any kind.
The effectiveness of our recommendations depends on factors outside our control, including the client's implementation of the prescribed actions, market conditions, and business circumstances.
3. Payment Terms
Payment terms for our services are outlined in your individual service agreement. The Business Doctor Diagnostic requires payment in full prior to or at the time of the initial session. All fees are non-refundable unless otherwise specified in a signed service agreement.
If you choose to move forward with the 90-Day Transformation Program within 14 days of receiving your diagnostic report, your diagnostic fee will be credited toward the total investment.
4. Confidentiality
We understand that you may share sensitive business information during our engagement. We treat all client information as confidential and do not share it with third parties without your consent, except as required by law.
In our content, case studies, and marketing materials, we may reference anonymized examples from client engagements. We will never identify a client by name or share identifiable business information without explicit written permission.
5. Intellectual Property
All content on this website — including text, graphics, logos, and downloadable materials — is the property of The Business Doctor of Palm Beach County LLC and is protected by applicable intellectual property laws.
Templates, tools, action plans, and written reports provided as part of our services are licensed to you for your personal business use only. They may not be resold, redistributed, or used for commercial purposes without written permission.
6. Website Use
You agree to use this website only for lawful purposes. You may not:
• Use the site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website or its systems
• Use the site to transmit spam, malware, or harmful content
• Reproduce or distribute website content without written permission
7. Disclaimer of Warranties
This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
The information on this website is for general informational purposes only and does not constitute legal, financial, accounting, or professional advice.
8. Limitation of Liability
To the fullest extent permitted by law, The Business Doctor of Palm Beach County LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from our services shall not exceed the amount you paid us for the specific service giving rise to the claim.
9. Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes arising from these Terms or our services shall be resolved in the courts of Palm Beach County, Florida.
10. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting to this page with an updated effective date. Your continued use of this website after changes are posted constitutes your acceptance of the updated Terms.
11. Contact Us
If you have questions about these Terms, please contact us:
The Business Doctor of Palm Beach County LLC
Juno Beach, FL
Email: jennifer@smbdoctor.com
Website: smbdoctor.com
The Business Doctor of Palm Beach County does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. By texting our number, you consent to receive SMS messages from The Business Doctor of Palm Beach County. Msg & Data rates may apply. Reply STOP at any time to opt out.